A ticket was created by Eranda Munasinghe at 2021-08-26 17:55:00
Sierra representative AdminSierra is requested to proceed at 2021-08-26 18:45:33
Dialog representative AdminDialog approved to proceed at 2021-08-27 13:05:04
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-08-28 08:45:56
Dialog representative AdminDialog confirmed the neutralization at 2021-09-03 19:29:41
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-09-03 19:29:53
Dialog representative AdminDialog confirmed the resolvement at 2021-09-03 19:30:45