A ticket was created by Dinuka Heshan at 2022-07-30 22:28:00
Sierra representative AdminSierra is requested to proceed at 2022-07-30 22:35:08
Dialog representative AdminDialog approved to proceed at 2022-07-30 22:40:03
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-09-04 19:02:29
Dialog representative AdminDialog confirmed the neutralization at 2022-09-05 10:00:36
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-09-04 19:03:09
Dialog representative AdminDialog confirmed the resolvement at 2022-09-05 10:07:13