A ticket was created by Kasun Gamage at 2022-09-15 17:13:00
Sierra representative AdminSierra is requested to proceed at 2022-09-15 17:16:14
Dialog representative AdminDialog approved to proceed at 2022-09-15 17:17:55
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-09-15 17:16:24
Dialog representative AdminDialog confirmed the neutralization at 2022-09-18 12:48:20
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-09-18 12:39:01
Dialog representative AdminDialog confirmed the resolvement at 2022-09-18 12:48:29