A ticket was created by Dinuka Heshan at 2022-09-28 13:21:00
Sierra representative AdminSierra is requested to proceed at 2022-09-28 13:45:04
Dialog representative AdminDialog approved to proceed at 2022-09-28 13:46:51
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-09-29 09:40:51
Dialog representative AdminDialog confirmed the neutralization at 2022-09-29 09:42:27
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2022-09-29 09:42:35