A ticket was created by Dinuka Heshan at 2022-09-28 13:21:00
Sierra representative AdminSierra is requested to proceed at 2022-09-28 13:36:59
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-09-29 09:41:11
Dialog representative AdminDialog confirmed the neutralization at 2022-09-29 09:41:28
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-09-29 12:49:01
Dialog representative AdminDialog confirmed the resolvement at 2022-09-29 09:42:02