A ticket was created by DIlantha at 2022-10-12 12:38:00
Sierra representative AdminSierra is requested to proceed at 2022-10-12 07:12:29
Dialog representative AdminDialog approved to proceed at 2022-10-12 07:13:29
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-10-29 09:12:34
Dialog representative AdminDialog confirmed the neutralization at 2022-11-19 08:20:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-11-18 16:47:27
Dialog representative AdminDialog confirmed the resolvement at 2022-11-19 08:20:38