A ticket was created by Eranda Munasinghe at 2022-10-25 09:30:00
Sierra representative AdminSierra is requested to proceed at 2022-10-25 09:43:41
Dialog representative AdminDialog approved to proceed at 2022-10-25 09:46:42
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-10-25 18:37:19
Dialog representative AdminDialog confirmed the neutralization at 2022-10-25 19:05:56
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-10-25 18:54:15
Dialog representative AdminDialog confirmed the resolvement at 2022-10-25 19:06:00