A ticket was created by Kasun Gamage at 2022-11-02 17:58:00
Sierra representative AdminSierra is requested to proceed at 2022-11-02 19:44:26
Dialog representative AdminDialog approved to proceed at 2022-11-02 19:47:16
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-11-08 09:36:29
Dialog representative AdminDialog confirmed the neutralization at 2022-12-07 21:39:02
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-11-18 16:55:04
Dialog representative AdminDialog confirmed the resolvement at 2022-12-07 21:39:13