A ticket was created by Dinuka Heshan at 2022-11-11 10:38:00
Sierra representative AdminSierra is requested to proceed at 2022-11-11 11:05:18
Dialog representative AdminDialog approved to proceed at 2022-11-12 07:34:58
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-11-16 16:45:37
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-11-16 16:45:41
Dialog representative AdminDialog confirmed the resolvement at 2022-11-17 11:51:22