A ticket was created by Dinuka Heshan at 2022-11-11 10:40:00
Sierra representative AdminSierra is requested to proceed at 2022-11-11 11:05:05
Dialog representative AdminDialog approved to proceed at 2022-11-12 07:36:39
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-12-01 15:23:37
Dialog representative AdminDialog confirmed the neutralization at 2023-01-03 10:32:30
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-12-01 15:23:37
Dialog representative AdminDialog confirmed the resolvement at 2023-01-03 10:32:32