A ticket was created by Dialog Team at 2022-11-17 10:24:00
Sierra representative AdminSierra is requested to proceed at 2022-11-17 10:29:08
Dialog representative AdminDialog approved to proceed at 2022-11-17 10:29:19
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-11-18 21:50:02
Dialog representative AdminDialog confirmed the neutralization at 2022-11-18 21:51:33
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2022-11-18 21:52:02