A ticket was created by Dinuka Heshan at 2022-11-19 16:54:00
Sierra representative AdminSierra is requested to proceed at 2022-11-19 21:16:33
Dialog representative AdminDialog approved to proceed at 2023-01-11 12:35:51
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-12-24 09:03:41
Dialog representative AdminDialog confirmed the neutralization at 2023-03-14 08:15:08
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-12-24 09:03:54
Dialog representative AdminDialog confirmed the resolvement at 2023-03-14 08:15:13