A ticket was created by Dhananjaya at 2021-07-30 17:32:00
Sierra representative AdminSierra is requested to proceed at 2021-07-30 19:05:27
Dialog representative AdminDialog approved to proceed at 2021-07-31 12:02:23
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-07-31 14:08:54
Dialog representative AdminDialog confirmed the neutralization at 2021-08-17 18:50:55
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-08-18 15:42:45
Dialog representative AdminDialog confirmed the resolvement at 2021-08-25 11:58:18