A ticket was created by Dhananjaya at 2021-09-09 00:10:00
Sierra representative AdminSierra is requested to proceed at 2021-09-09 01:53:05
Dialog representative AdminDialog approved to proceed at 2021-09-09 02:09:24
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-09-09 02:28:31
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-09-09 02:18:25