A ticket was created by Eranda Munasinghe at 2022-12-02 13:33:00
Sierra representative AdminSierra is requested to proceed at 2022-12-02 13:40:04
Dialog representative AdminDialog approved to proceed at 2022-12-05 14:51:05
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-08 15:20:50
Dialog representative AdminDialog confirmed the neutralization at 2023-03-11 19:52:01
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-14 17:11:56
Dialog representative AdminDialog confirmed the resolvement at 2023-03-11 19:52:04