A ticket was created by Dilantha Prasanna at 2022-12-13 15:58:00
Sierra representative AdminSierra is requested to proceed at 2022-12-13 15:59:39
Dialog representative AdminDialog approved to proceed at 2022-12-13 16:00:11
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-12-19 21:45:02
Dialog representative AdminDialog confirmed the neutralization at 2022-12-19 21:57:01
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-12-19 21:45:03
Dialog representative AdminDialog confirmed the resolvement at 2022-12-19 21:57:10