A ticket was created by Eranda Munasinghe at 2022-12-20 13:23:00
Sierra representative AdminSierra is requested to proceed at 2022-12-20 13:34:25
Dialog representative AdminDialog approved to proceed at 2022-12-20 15:48:07
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-12-30 22:32:45
Dialog representative AdminDialog confirmed the neutralization at 2022-12-31 22:09:39
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-12-30 22:33:17
Dialog representative AdminDialog confirmed the resolvement at 2022-12-31 22:09:34