A ticket was created by Eranda Munasinghe at 2022-12-20 13:24:00
Sierra representative AdminSierra is requested to proceed at 2022-12-20 13:33:54
Dialog representative AdminDialog approved to proceed at 2022-12-20 15:47:46
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-16 17:48:53
Dialog representative AdminDialog confirmed the neutralization at 2023-01-21 11:15:51
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-16 17:48:59
Dialog representative AdminDialog confirmed the resolvement at 2023-01-21 11:15:55