A ticket was created by Eranda Munasinghe at 2022-12-21 14:12:00
Sierra representative AdminSierra is requested to proceed at 2022-12-21 14:34:10
Dialog representative AdminDialog approved to proceed at 2023-01-11 13:19:41
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-11 13:20:00
Dialog representative AdminDialog confirmed the neutralization at 2023-01-11 13:19:46
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-11 12:30:16
Dialog representative AdminDialog confirmed the resolvement at 2023-01-11 13:20:04