A ticket was created by Dilantha Prasanna at 2022-12-23 15:27:00
Sierra representative AdminSierra is requested to proceed at 2022-12-23 15:29:40
Dialog representative AdminDialog approved to proceed at 2022-12-23 15:30:41
Sierra representative AdminSierra is requested to confirm the Neutralization at 2022-12-23 18:37:18
Dialog representative AdminDialog confirmed the neutralization at 2022-12-23 19:51:28
Sierra representative AdminSierra is requested to confirm the resolvement at 2022-12-23 18:37:19
Dialog representative AdminDialog confirmed the resolvement at 2022-12-23 19:51:34