A ticket was created by Niroshan at 2022-12-31 18:55:00
Sierra representative AdminSierra is requested to proceed at 2022-12-31 19:55:57
Dialog representative AdminDialog approved to proceed at 2023-01-24 13:20:27
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-13 10:20:28
Dialog representative AdminDialog confirmed the neutralization at 2023-01-24 13:20:22
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-13 10:20:32
Dialog representative AdminDialog confirmed the resolvement at 2023-01-24 13:20:36