A ticket was created by Mahesh Palihakkara at 2023-01-03 12:37:00
Sierra representative AdminSierra is requested to proceed at 2023-01-03 19:51:59
Dialog representative approved to proceed at
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-01-04 12:55:02
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-01-04 12:55:07