A ticket was created by Dialog Team at 2023-01-04 02:05:00
Sierra representative AdminSierra is requested to proceed at 2023-01-04 02:40:15
Dialog representative AdminDialog approved to proceed at 2023-01-04 02:41:40
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-04 15:18:36
Dialog representative AdminDialog confirmed the neutralization at 2023-01-04 15:19:42
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-04 15:21:11
Dialog representative AdminDialog confirmed the resolvement at 2023-01-04 15:23:47