A ticket was created by Eranda Munasinghe at 2023-01-07 15:49:00
Sierra representative AdminSierra is requested to proceed at 2023-01-07 16:00:26
Dialog representative AdminDialog approved to proceed at 2023-01-07 16:12:00
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-10 15:31:53
Dialog representative AdminDialog confirmed the neutralization at 2023-01-10 15:35:47
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-10 15:32:21
Dialog representative AdminDialog confirmed the resolvement at 2023-01-10 15:35:51