A ticket was created by Eranda Munasinghe at 2023-01-07 18:19:00
Sierra representative AdminSierra is requested to proceed at 2023-01-07 18:36:08
Dialog representative AdminDialog approved to proceed at 2023-01-07 18:36:34
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-08 18:58:06
Dialog representative AdminDialog confirmed the neutralization at 2023-01-10 15:35:27
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-08 18:58:08
Dialog representative AdminDialog confirmed the resolvement at 2023-01-20 09:24:21