A ticket was created by Eranda Munasinghe at 2023-01-08 07:59:00
Sierra representative AdminSierra is requested to proceed at 2023-01-08 08:45:29
Dialog representative AdminDialog approved to proceed at 2023-01-08 13:31:38
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-08 16:18:59
Dialog representative AdminDialog confirmed the neutralization at 2023-01-10 15:35:01
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-08 16:19:02
Dialog representative AdminDialog confirmed the resolvement at 2023-01-20 09:24:47