A ticket was created by Eranda Munasinghe at 2023-01-25 17:14:00
Sierra representative AdminSierra is requested to proceed at 2023-01-25 17:20:51
Dialog representative AdminDialog approved to proceed at 2023-01-25 17:22:51
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-01-28 12:25:37
Dialog representative AdminDialog confirmed the neutralization at 2023-01-28 17:32:41
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-01-28 12:25:38
Dialog representative AdminDialog confirmed the resolvement at 2023-01-28 17:32:43