A ticket was created by Eranda Munasinghe at 2023-01-25 17:15:00
Sierra representative AdminSierra is requested to proceed at 2023-01-25 17:23:35
Dialog representative AdminDialog approved to proceed at 2023-01-25 17:37:14
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative confirmed the resolvement at