A ticket was created by Kasun Gamage at 2023-02-09 10:11:00
Sierra representative AdminSierra is requested to proceed at 2023-02-09 10:15:30
Dialog representative AdminDialog approved to proceed at 2023-02-09 10:26:41
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-12-12 08:36:14
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-12-12 08:36:16
Dialog representative AdminDialog confirmed the resolvement at 2023-12-12 18:22:16