A ticket was created by Kasun Gamage at 2023-02-10 11:15:00
Sierra representative AdminSierra is requested to proceed at 2023-02-10 11:35:20
Dialog representative AdminDialog approved to proceed at 2023-02-10 11:36:59
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-19 10:46:53
Dialog representative AdminDialog confirmed the neutralization at 2023-02-19 10:58:16
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-19 10:46:55
Dialog representative AdminDialog confirmed the resolvement at 2023-02-19 10:58:19