A ticket was created by Eranda Munasinghe at 2023-02-12 14:42:00
Sierra representative AdminSierra is requested to proceed at 2023-02-12 14:46:49
Dialog representative AdminDialog approved to proceed at 2023-02-12 14:46:56
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-13 14:56:42
Dialog representative AdminDialog confirmed the neutralization at 2023-02-13 14:56:58
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-13 14:56:55
Dialog representative AdminDialog confirmed the resolvement at 2023-02-13 16:23:44