A ticket was created by Dilantha at 2023-02-14 18:51:00
Sierra representative AdminSierra is requested to proceed at 2023-02-14 19:45:22
Dialog representative AdminDialog approved to proceed at 2023-02-14 19:59:31
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-15 10:39:06
Dialog representative AdminDialog confirmed the neutralization at 2023-02-15 15:06:29
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-16 09:08:21
Dialog representative AdminDialog confirmed the resolvement at 2023-02-16 13:05:41