A ticket was created by IDCOC at 2023-02-19 13:28:00
Sierra representative AdminSierra is requested to proceed at 2023-02-19 13:48:13
Dialog representative AdminDialog approved to proceed at 2023-02-21 19:06:24
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-19 13:56:03
Dialog representative AdminDialog confirmed the neutralization at 2023-02-21 19:06:38
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-21 16:11:42
Dialog representative AdminDialog confirmed the resolvement at 2023-02-21 19:06:43