A ticket was created by Eranda Munasinghe at 2023-02-20 11:55:00
Sierra representative AdminSierra is requested to proceed at 2023-02-20 12:37:07
Dialog representative AdminDialog approved to proceed at 2023-02-20 12:51:49
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-15 14:48:02
Dialog representative AdminDialog confirmed the neutralization at 2023-03-16 17:56:11
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-15 14:48:05
Dialog representative AdminDialog confirmed the resolvement at 2023-03-16 17:56:14