A ticket was created by Eranda Munasinghe at 2023-02-20 16:06:00
Sierra representative AdminSierra is requested to proceed at 2023-02-20 16:17:53
Dialog representative AdminDialog approved to proceed at 2023-02-20 17:27:50
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-21 16:08:45
Dialog representative AdminDialog confirmed the neutralization at 2023-02-21 18:05:39
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-21 16:08:52
Dialog representative AdminDialog confirmed the resolvement at 2023-02-21 18:05:41