A ticket was created by Dilantha Prasanna at 2023-02-23 13:39:00
Sierra representative AdminSierra is requested to proceed at 2023-02-23 13:40:53
Dialog representative AdminDialog approved to proceed at 2023-02-23 13:41:07
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-02-24 15:06:34
Dialog representative AdminDialog confirmed the neutralization at 2023-02-24 18:07:48
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-24 18:08:07
Dialog representative AdminDialog confirmed the resolvement at 2023-02-24 18:07:50