A ticket was created by Dilantha Prasanna at 2023-02-23 16:27:00
Sierra representative AdminSierra is requested to proceed at 2023-02-23 19:05:13
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-22 01:28:05
Dialog representative AdminDialog confirmed the neutralization at 2023-03-23 08:34:11
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-22 01:28:06
Dialog representative AdminDialog confirmed the resolvement at 2023-03-23 08:34:13