A ticket was created by Dilantha Prasanna at 2023-02-23 16:43:00
Sierra representative AdminSierra is requested to proceed at 2023-02-23 16:44:56
Dialog representative AdminDialog approved to proceed at 2023-02-23 16:45:51
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-22 01:27:39
Dialog representative AdminDialog confirmed the neutralization at 2023-03-23 08:34:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-22 01:27:40
Dialog representative AdminDialog confirmed the resolvement at 2023-03-23 08:34:33