A ticket was created by Kasun Gamage at 2023-02-28 09:33:00
Sierra representative AdminSierra is requested to proceed at 2023-02-28 15:51:24
Dialog representative AdminDialog approved to proceed at 2023-02-28 15:53:08
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-28 18:29:56
Dialog representative AdminDialog confirmed the resolvement at 2023-02-28 21:10:52