A ticket was created by Dinuka Heshan at 2023-02-28 15:52:00
Sierra representative AdminSierra is requested to proceed at 2023-02-28 15:57:40
Dialog representative AdminDialog approved to proceed at 2023-02-28 16:03:23
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-03-01 07:21:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-02-28 20:41:36
Dialog representative AdminDialog confirmed the resolvement at 2023-03-01 07:21:40