A ticket was created by Eranda Munasinghe at 2023-03-02 20:15:00
Sierra representative AdminSierra is requested to proceed at 2023-03-02 20:20:22
Dialog representative AdminDialog approved to proceed at 2023-03-02 20:23:08
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-02 22:05:04
Dialog representative AdminDialog confirmed the neutralization at 2023-03-02 22:13:18
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-02 22:05:06
Dialog representative AdminDialog confirmed the resolvement at 2023-03-02 22:13:27