A ticket was created by Kasun Gamage at 2023-03-06 12:17:00
Sierra representative AdminSierra is requested to proceed at 2023-03-06 12:23:09
Dialog representative AdminDialog approved to proceed at 2023-03-06 12:26:15
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-15 14:47:02
Dialog representative AdminDialog confirmed the neutralization at 2023-03-16 17:56:56
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-15 14:47:14
Dialog representative AdminDialog confirmed the resolvement at 2023-03-16 17:56:59