A ticket was created by Kasun Gamage at 2023-03-08 18:00:00
Sierra representative AdminSierra is requested to proceed at 2023-03-08 18:02:23
Dialog representative AdminDialog approved to proceed at 2023-03-08 18:27:38
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-14 11:17:33
Dialog representative AdminDialog confirmed the neutralization at 2023-03-14 13:48:53
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-14 13:48:56
Dialog representative AdminDialog confirmed the resolvement at 2023-03-14 13:49:11