A ticket was created by Theekshana at 2023-03-10 14:26:00
Sierra representative AdminSierra is requested to proceed at 2023-03-10 14:51:45
Dialog representative AdminDialog approved to proceed at 2023-03-10 15:03:04
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-10 14:51:58
Dialog representative AdminDialog confirmed the neutralization at 2023-03-10 15:03:38
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-12 10:48:26
Dialog representative AdminDialog confirmed the resolvement at 2023-03-13 10:06:27