A ticket was created by Eranda Munasinghe at 2023-03-11 19:48:00
Sierra representative AdminSierra is requested to proceed at 2023-03-11 19:53:55
Dialog representative AdminDialog approved to proceed at 2023-03-11 19:54:23
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-11 22:30:17
Dialog representative AdminDialog confirmed the neutralization at 2023-03-13 15:08:51
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-13 14:49:49
Dialog representative AdminDialog confirmed the resolvement at 2023-03-13 15:08:52