A ticket was created by Theekshana Samarajeewa at 2023-03-13 16:55:00
Sierra representative AdminSierra is requested to proceed at 2023-03-13 16:58:20
Dialog representative AdminDialog approved to proceed at 2023-03-13 17:05:31
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-13 21:15:07
Dialog representative AdminDialog confirmed the neutralization at 2023-03-13 21:17:35
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-13 21:15:08
Dialog representative AdminDialog confirmed the resolvement at 2023-03-13 21:17:42