A ticket was created by Dinuka Heshan at 2023-03-15 14:44:00
Sierra representative AdminSierra is requested to proceed at 2023-03-15 14:50:33
Dialog representative AdminDialog approved to proceed at 2023-03-15 14:51:57
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-16 17:51:30
Dialog representative AdminDialog confirmed the neutralization at 2023-03-16 18:57:29
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-16 17:52:03
Dialog representative AdminDialog confirmed the resolvement at 2023-03-16 18:57:36