A ticket was created by Theekshana Samarajeewa at 2023-03-17 15:25:00
Sierra representative AdminSierra is requested to proceed at 2023-03-17 15:33:45
Dialog representative AdminDialog approved to proceed at 2023-03-17 15:35:07
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-17 22:25:13
Dialog representative AdminDialog confirmed the neutralization at 2023-03-17 22:49:01
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-17 22:25:17
Dialog representative AdminDialog confirmed the resolvement at 2023-03-17 22:49:15