A ticket was created by Kasun Gamage at 2021-10-12 15:49:00
Sierra representative AdminSierra is requested to proceed at 2021-10-12 16:08:39
Dialog representative AdminDialog approved to proceed at 2021-10-14 11:11:16
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-11-21 17:39:50
Dialog representative AdminDialog confirmed the neutralization at 2021-11-22 10:45:01
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-11-22 10:45:07
Dialog representative AdminDialog confirmed the resolvement at 2021-11-22 10:45:11