A ticket was created by Dilantha Prasanna at 2023-02-28 08:37:00
Sierra representative AdminSierra is requested to proceed at 2023-03-23 08:41:41
Dialog representative AdminDialog approved to proceed at 2023-03-23 08:42:16
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-23 13:13:21
Dialog representative AdminDialog confirmed the neutralization at 2023-03-24 09:21:17
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-23 13:13:22
Dialog representative AdminDialog confirmed the resolvement at 2023-03-24 09:21:18